Patient Accounts Representative
Augusta, MI Augusta, MI Full-time Full-time 2 days ago 2 days ago 2 days ago Skywood Recovery Center is a residential treatment facility offering integrated treatment for addiction and mental health conditions.
Skywood Recovery provides individual and group therapy, experiential therapy, equine and art therapy, and yoga.
Located in Augusta, MI, a convenient drive from Kalamazoo and Lansing, MI, the campus offers a restorative environment with opportunity to enjoy the outdoors.
For more information, please visit:
www.
skywoodrecovery.
com Position Summary The Patient Accounts Representative is responsible for coordinating the collection of patient out-of-pocket expenses in a timely, effective and efficient manner.
Essential Duties and Responsibilities Works closely with the Admissions department to clearly define expected out-of-pocket expenses for families to be paid at the time of admission, or deferred payments as applicable.
Meets patients at the time of admission to compassionately and effectively review financial expectations collections for payments due.
Maintains accounting of payments made and payments due throughout an active treatment episode, and meets with patients and/or guarantors to insure timely payment on accounts.
Calculates deductibles, co-payments, transportation fees, and ancillary fees and clearly communicates these fees to patients and/or guarantors.
Updates these calculations in a timely manner and communicates updates any time a change in status occurs (i.
e.
, change in level of care, denial due to medical necessity, other denials, etc.
).
Coordinates and communicates outstanding out-of-pocket fees remaining after patient discharge to billing vendor, and appropriately designates which fees should be turned over for collections following billing vendor attempts at collection.
Maintains an accounting of all receipts/deposits in proper allocations and manages bank deposits.
Responsible for notarizing documents and training other FRN staff on proper notary processes.
Knowledge, Skills and Abilities Must have high level of interpersonal skills.
Position continually requires demonstrated poise, professionalism, tact and diplomacy.
Exercise good judgment, apply common sense and successfully handle ambiguity.
Exceptional analytical and problem solving skills.
Understands need for and maintains appropriate confidentiality at all times when interacting with patients, residents, families, visitors, referral sources and all other contacts.
Must have strong knowledge of a variety of computer software applications in word processing and spreadsheets (MS Word, Excel) Education and Experience High School Degree or GED required.
Minimum of 2 years of experience required in insurance verification and/or insurance billing Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Skywood Recovery provides individual and group therapy, experiential therapy, equine and art therapy, and yoga.
Located in Augusta, MI, a convenient drive from Kalamazoo and Lansing, MI, the campus offers a restorative environment with opportunity to enjoy the outdoors.
For more information, please visit:
www.
skywoodrecovery.
com Position Summary The Patient Accounts Representative is responsible for coordinating the collection of patient out-of-pocket expenses in a timely, effective and efficient manner.
Essential Duties and Responsibilities Works closely with the Admissions department to clearly define expected out-of-pocket expenses for families to be paid at the time of admission, or deferred payments as applicable.
Meets patients at the time of admission to compassionately and effectively review financial expectations collections for payments due.
Maintains accounting of payments made and payments due throughout an active treatment episode, and meets with patients and/or guarantors to insure timely payment on accounts.
Calculates deductibles, co-payments, transportation fees, and ancillary fees and clearly communicates these fees to patients and/or guarantors.
Updates these calculations in a timely manner and communicates updates any time a change in status occurs (i.
e.
, change in level of care, denial due to medical necessity, other denials, etc.
).
Coordinates and communicates outstanding out-of-pocket fees remaining after patient discharge to billing vendor, and appropriately designates which fees should be turned over for collections following billing vendor attempts at collection.
Maintains an accounting of all receipts/deposits in proper allocations and manages bank deposits.
Responsible for notarizing documents and training other FRN staff on proper notary processes.
Knowledge, Skills and Abilities Must have high level of interpersonal skills.
Position continually requires demonstrated poise, professionalism, tact and diplomacy.
Exercise good judgment, apply common sense and successfully handle ambiguity.
Exceptional analytical and problem solving skills.
Understands need for and maintains appropriate confidentiality at all times when interacting with patients, residents, families, visitors, referral sources and all other contacts.
Must have strong knowledge of a variety of computer software applications in word processing and spreadsheets (MS Word, Excel) Education and Experience High School Degree or GED required.
Minimum of 2 years of experience required in insurance verification and/or insurance billing Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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