Front Desk Clerk
Augusta, MI Augusta, MI Part-time Part-time From $14.
30 an hour From $14.
30 an hour 2 days ago 2 days ago 2 days ago We are looking for one Part Time third shift Hotel Front Desk Clerk to serve as our guests' first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you.
Responsibilities Greeting guests both in person and over the phone Coordinating guest check-in/check-out and assisting guests with making reservations Checks guests into and out of the hotel in an accurate, speedy and courteous manner Answers phone-taking reservations and answering questions and inquiries Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained.
Offers guests assistance whenever possible Answers inquiries pertaining to hotel policies and services.
Handling financial transactions (credit) Effectively operate the hotel computer system Must respond to and follow-up on all guest email requests Open and close shifts correctly Execute group reservations, manage blocks and cut off dates Provide the highest quality of customer service to the guest at all times Assists in Laundry during down times and/or as needed Reports any maintenance, security or safety issues to the appropriate staff Complete the shift work checklist as assigned Know and be able to execute Emergency Procedures Other duties as assigned Qualifications High school diploma or equivalent required Hotel front desk experience preferred Customer service background preferred Friendly & professional verbal communication Basic computer skills Driver's license & reliable transportation preferred Must be able to work weekends Job Type:
Part-time Pay:
From $14.
30 per hour Schedule:
8 hour shift Weekends as needed Education:
High school or equivalent (Preferred)
Experience:
Hotel
Experience:
1 year (Preferred) Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
30 an hour From $14.
30 an hour 2 days ago 2 days ago 2 days ago We are looking for one Part Time third shift Hotel Front Desk Clerk to serve as our guests' first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you.
Responsibilities Greeting guests both in person and over the phone Coordinating guest check-in/check-out and assisting guests with making reservations Checks guests into and out of the hotel in an accurate, speedy and courteous manner Answers phone-taking reservations and answering questions and inquiries Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained.
Offers guests assistance whenever possible Answers inquiries pertaining to hotel policies and services.
Handling financial transactions (credit) Effectively operate the hotel computer system Must respond to and follow-up on all guest email requests Open and close shifts correctly Execute group reservations, manage blocks and cut off dates Provide the highest quality of customer service to the guest at all times Assists in Laundry during down times and/or as needed Reports any maintenance, security or safety issues to the appropriate staff Complete the shift work checklist as assigned Know and be able to execute Emergency Procedures Other duties as assigned Qualifications High school diploma or equivalent required Hotel front desk experience preferred Customer service background preferred Friendly & professional verbal communication Basic computer skills Driver's license & reliable transportation preferred Must be able to work weekends Job Type:
Part-time Pay:
From $14.
30 per hour Schedule:
8 hour shift Weekends as needed Education:
High school or equivalent (Preferred)
Experience:
Hotel
Experience:
1 year (Preferred) Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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